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Terms & Conditions

Please read these terms carefully — they define how STUCK GAME operates as an online store.

1. General Information

These Terms & Conditions regulate the use of this website and the purchase of products offered by STUCK GAME. By placing an order on this website, you fully agree to these terms.

2. Product Description

STUCK GAME is a handcrafted product. Colors, shades, and textures of natural materials may vary slightly from photos, which is a normal result of manual production.

We do our best to provide accurate descriptions and photos, but minor variations may occur and are not considered defects.

3. Prices & Payment

All prices listed on this website are shown in USD for convenience. Payment instructions are provided personally after order confirmation.

We reserve the right to update prices at any time, but orders already confirmed by our team will retain the stated price.

4. Ordering Process

  1. 1. You place an order on our website.
  2. 2. You choose a messenger for communication.
  3. 3. We contact you to confirm details and payment.
  4. 4. After payment, we ship your STUCK GAME.
  5. 5. You receive a tracking number and parcel.

We may reject an order if the provided information is incomplete or suspicious.

5. Shipping & Delivery

We ship within Ukraine via Nova Poshta and provide international delivery upon request. Delivery times are estimated and not guaranteed, as delays may occur due to logistics or force majeure.

6. Returns & Exchanges

Returns and exchanges are regulated by our Return & Exchange Policy.

7. Privacy & Data Protection

We respect your privacy. Any personal information you provide is used solely to process your order and communicate with you. We never sell or share personal data with third parties.

8. Limitation of Liability

STUCK GAME is not responsible for:

9. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. By continuing to use the website, you accept the updated version.