Privacy Policy

1. General Principles

This Privacy Policy explains how STUCK GAME collects, uses and protects your personal data when you visit our website or place an order.

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2. What Personal Data We Collect

We may collect the following information:

• ✔ Name and surname
• ✔ Phone number
• ✔ Email address
• ✔ Messenger contacts (Telegram/Viber/WhatsApp)
• ✔ Delivery details (city, branch, address)
• ✔ Order information (quantity, time, preferences)

We do NOT collect or store full bank card details. Payment is processed through secure third-party providers.

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3. How We Use Your Information

• ✔ To process your order
• ✔ To contact you regarding your purchase
• ✔ To send updates about delivery
• ✔ To provide customer support
• ✔ To improve the quality of our service

Your information is used solely for order fulfillment and communication. We never sell or transfer your data to third parties.

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4. How We Protect Your Data

We use secure data storage, encrypted communication channels and limited internal access. Only authorized team members can view your order information.

We do not store unnecessary data longer than required for fulfilling your order.

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5. Cookies & Analytics

Our website may use cookies to improve user experience and analyze traffic. This data is anonymous and cannot identify you personally.

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6. When We May Share Data

We do not share your personal information with third parties except:

• ✔ Shipping carriers (for delivery)
• ✔ Payment providers (for processing your payment)
• ✔ Legal authorities (only if required by law)

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7. Your Rights

You have the right to:

• ✔ Request a copy of your stored data
• ✔ Request correction or deletion of your data
• ✔ Withdraw consent to processing
• ✔ Request full removal of your account information

To exercise these rights, contact us in Telegram, Viber or WhatsApp.

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8. Policy Changes

We may update this Privacy Policy from time to time. The latest version will always be available on this page.